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In the event you cannot reach our Helpdesk or Customer Service by phone, please send an email to helpdesk@mns.mu or customer.service@mns.mu, indicating which system (CNP, Tradenet, CBRIS, PDMS, ...etc) you are facing difficulties, your name, and phone number. We shall contact you as soon as possible. Thank you.
Helpdesk
Hotline: 86205
International: +230 460 7205
Monday to Friday : 08:00 - 20:00
Saturday: 08:00 - 12:00
Sunday and Public Holidays Closed
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- Enable Cookies and Javascript


Banks E-Payment Processing System
The Banks E-Payment Processing System allows banks to receive electronic payments instructions from Mauritius Network Services (MNS). The payment instructions are sent by users of MNS online services to their respective banks for payment of various taxes and contributions to the Government of Mauritius.

Announcements
  • M_16062026   June 2026 Due Dates

    Description Year/Month/Period Due date
    1 Environment Protection Fee (EPF)
    Gaming returns
    Tax on Winnings
    		May 2026 22-Jun-2026
    2 VAT
    PAYE
    PRGF
    CSG/NPS/Levy
    Monthly TDS
    Passenger Fee & Passenger Solidarity Levy Terminal Expansion Fee and Passenger Service Charge     		May 2025 26-Jun-2026
    3 APS Quarter ended 31 March 2026 26-Jun-2026
    4 Corporate Tax Return - With Tax Payable Year ended December 2025 26-Jun-2026


    MNS (16 Jun 2026)

  • IMPORTANT COMMUNIQUE

    Dear User,

    In our ongoing effort to enhance our services and expand our global reach, we are transitioning our domain from portalmns.mu to a new, more comprehensive domain:     bepps.mns.global.

    What this means for you:
    • Decommissioning: The portalmns.mu domain will be officially decommissioned on 7th January, 2026. Please ensure all your records and bookmarks are updated to reflect the new domain.

    • Redirects: For a transitional period, traffic to the old domain (https://portalmns.mu:4545/bank) will be automatically redirected to the new one (https://bepps.mns.global). We highly recommend updating your records as soon as possible to avoid any potential disruption.

    • Your login credentials and account information remain unchanged. You can continue to access your account using the same username and password.

    • Login Credentials Re-entry: Please note that any login IDs and passwords currently saved by your browser for portalmns.mu:4545/bank will not be automatically retrieved when accessing bepps.mns.global the first time. You will need to re-enter your User ID and Password, after which you may choose to save them in your browser for future convenience.

    • No Change to BEPPS platform: This change is strictly a domain migration. All services including your accounts, data, and existing functionalities, will remain unchanged and fully operational on the new domain.

    We appreciate your understanding and cooperation as we make this important transition. If you have any questions or concerns, please do not hesitate to contact our support team at helpdesk@mns.mu, or call our Hotline on 86205.

    Thank you for being a valued part of the MNS community.

    MNS Team
    20.11.2025

  • M_250423    De-activation of Helpdesk number 401-6825

    Dear Valued Customer,

    With a view to further improve our quality of services, we have put in place a new hotline on 86205. You are kindly requested to call on this number instead of 401 6825 to reach our Helpdesk.

    The number 401 6825 will not be available as from Friday 5th May 2023. Foreign customers are kindly requested to call on +230 460 7205.

     Sincerely,
    MNS Team
    25.04.2023

  • We welcome any feedback or complaint from our users, in order to improve our services.

    Should you have any, please send an email to feedback@mns.mu


  • NOTICE TO BANKS

    To avoid late payment penalty and interest, the MRA bank account must be credited within (1) one working day from date of Electronic Payment Instruction.